SLOAID Terms of Service

Welcome to SLOAID.

The terms "we," "us," and "our" refer to SLOAID. SLOAID operates this store and website, including all related information, content, features, tools, products, and services associated with orders, to provide customers with a curated shopping experience (the "Services"). SLOAID operates through Shopify, which enables us to provide the Services to you. The following terms and conditions, together with all policies referenced herein (the "Terms of Service" or "Terms"), describe your rights and responsibilities when using the Services. Please read these Terms of Service carefully, as they contain important information regarding your legal rights and cover areas such as warranty claims and limitations of liability. By visiting, using, or interacting with the Services, you are deemed to have agreed to these Terms of Service and our Privacy Policy [link]. If you do not agree to these Terms of Service or the Privacy Policy, you must not use or access the Services.

Section 1 – Access and Account

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you consent to allowing any of your minor dependents to use the Services on devices that you own, purchase, or control. To use the Services, including accessing, browsing, or purchasing products on our online store, you must meet the following conditions. To use the products or services we provide, you may be required to provide certain information such as your email address, billing, payment, and shipping information. You represent and warrant that all information you provide to our store is accurate, current, and complete, and that you hold all rights necessary to provide such information. You are solely responsible for maintaining the security of your account credentials and for all activity that occurs under your account. You may not transfer, sell, assign, or license your account to any other person.

Section 2 – Our Products

We have made every effort to accurately represent the products and services in our online store. However, please note that colors and product appearance may differ from how they are displayed on your screen depending on the type of device you use and your device settings and configuration. We do not warrant that the appearance or quality of any product or service you purchase will meet your expectations or be identical to what is displayed or depicted in our online store. All product descriptions are subject to change at any time without notice, in our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities of products we offer to any person, region, or jurisdiction on a case-by-case basis.

Section 3 – Orders

Placing an order constitutes an expression of your intent to purchase. SLOAID reserves the right, in its discretion, to accept or refuse your order for any reason. An order is not approved until SLOAID confirms receipt of the order. Payment must be received and processed before an order is approved. Once an order has been received, SLOAID cannot accommodate cancellation requests, so please review your order carefully before submitting it. If we do not accept, modify, or cancel an order, we will contact you using the email address, address, and/or telephone number provided at the time the order was placed to notify you. Your purchase may be returned or exchanged only in accordance with our Refund Policy [link]. You represent and warrant that the products you purchase are for your personal or household use and are not intended for commercial resale or export.

Section 4 – Pricing and Billing

Prices, discounts, and promotions are subject to change without notice. The price charged for a product or service is the price in effect at the time the order is received, as specified in the order confirmation email. Unless otherwise indicated, posted prices do not include taxes, shipping, handling charges, customs, or import duties. Prices posted in our online store may differ from prices offered in our physical stores or other stores operated by us online. From time to time, we may offer promotions that may affect the Services, and such promotions are subject to terms and conditions separate from these Terms. In the event of a conflict between the promotional terms and these Terms, the promotional terms shall prevail. You agree to provide current, complete, and accurate purchase, transaction, and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address, credit card number, and expiration date, so that we can complete your transactions and contact you as needed. You represent and warrant that: (i) the credit card information you provide is true, accurate, and complete; (ii) you are duly authorized to use such credit card for the purchase; (iii) the charges you incur will be honored by your credit card company; and (iv) you will pay the charges incurred at the posted prices, including any shipping and handling charges and all applicable taxes.

Section 5 – Shipping

We are not responsible for shipping or delivery delays. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by carriers, customs clearance procedures, or events beyond our control. Title and risk of loss pass to you upon transfer of the product to the carrier.

Section 6 – Intellectual Property

Our Services, including but not limited to all brands, trademarks, text, displays, images, graphics, product reviews, videos and audio, and the design, selection, and arrangement thereof, are the property of SLOAID, its affiliates, or its licensors, and are protected by U.S. and foreign patents, copyrights, and other applicable laws. These Terms permit you to use the Services solely for personal, non-commercial purposes. You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any material on the Services without our prior written consent. Except as expressly provided in these Terms, nothing in these Terms shall be construed as granting or conferring upon you any license or other right to any patent, trademark, copyright, or other intellectual property right of SLOAID, Shopify, or any third party. Unauthorized use of the Services may violate federal and state intellectual property laws. All rights not expressly granted in this Agreement are reserved by SLOAID. The SLOAID name, logo, product and service names, designs, and slogans are trademarks of SLOAID or its affiliates or licensors. You may not use such trademarks without prior written permission from SLOAID. The Shopify name, logo, product and service names, designs, and slogans are trademarks of Shopify. All other names, logos, product and service names, designs, and slogans used on the Services are trademarks of their respective owners.

Section 7 – Optional Tools

You may be granted access to customer tools provided as part of the Services, but we do not monitor, control, or have any involvement with such tools. You acknowledge and agree that we provide such tools "as is" and "as available" without any warranties, representations, or conditions of any kind, and without any endorsement. We shall have no liability arising from or relating to your use of any optional tools. Use of any optional tools offered through the site is entirely at your own risk and discretion, and you should ensure that you are familiar with and approve of the terms on which the relevant tool providers make their tools available. We may also offer new features (including the launch of new tools and resources) through the Services in the future. Such new features shall be deemed part of the Services and shall be subject to these Terms of Service.

Section 8 – Third-Party Links

The Services may include materials and hyperlinks (including embedded third-party features) to websites provided or operated by third parties. We are not responsible for reviewing or evaluating the content or accuracy of any materials or websites you choose to access. If you decide to leave the Services to access any such materials or third-party sites, you do so entirely at your own risk. We are not responsible for any harm or damage arising from your access to any third-party website or your purchase or use of any product, service, resource, or content from any such website. Before any transaction, please carefully review and fully understand the policies and practices of the third party. Any complaints, claims, concerns, or questions regarding third-party products or services should be directed to the relevant third party.

Section 9 – Relationship with Shopify

SLOAID operates through Shopify, which enables us to provide the Services to you. However, all sales and purchase transactions made through our store are made directly with SLOAID. By using the Services, you acknowledge and agree that Shopify shall have no liability for any sales activity between you and SLOAID (including any injury, damage, or loss arising from the products and services purchased). You hereby expressly release Shopify and its affiliates from any and all claims, damages, and liabilities arising out of or relating to your purchases and transactions with SLOAID.

Section 10 – Privacy Policy

Any personal information you provide to us through the Services is subject to our Privacy Policy, available [here] [link], and certain personal information is subject to Shopify's Privacy Policy, available here. By using the Services, you acknowledge that you have read and understood our Privacy Policy. Because the Services are hosted on Shopify, Shopify collects and processes personal information regarding your access to and use of the Services in order to provide and improve the Services to you. Information you submit to the Services is transmitted to and shared with Shopify and other entities that may be located in countries other than your country of residence in order to provide the Services to you. Please review our Privacy Policy [link] for more information about how we, Shopify, and our partners use your personal information.

Section 11 – Feedback

If you submit, upload, post, email, or otherwise transmit any ideas, suggestions, feedback, reviews, recommendations, plans, or other content (collectively, "Feedback"), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display such Feedback in any media for any purpose, including commercial use. For example, we may use the rights granted under this license to operate, provide, evaluate, improve, enhance, and promote the Services, and to fulfill our obligations and exercise our rights under the Terms of Service. You further represent and warrant that: (i) you own or have all necessary rights to all Feedback; (ii) you have disclosed any compensation or incentives received in connection with submitting the Feedback; and (iii) your Feedback complies with these Terms. We have no obligation to (1) keep your Feedback confidential, (2) pay any compensation for your Feedback, or (3) respond to your Feedback. We may, in our sole discretion, monitor, edit, or remove Feedback that we deem to be unlawful, offensive, threatening, defamatory, obscene, indecent, or otherwise inappropriate, or that infringes upon any third party's intellectual property rights or these Terms of Service, but we have no obligation to do so. You agree that your Feedback shall not infringe upon any third-party rights, including any copyright, trademark, privacy, personality, or other personal or proprietary rights. You also agree that your comments shall not contain any defamatory or otherwise unlawful, abusive, or obscene material, or any computer virus or other malicious software that could in any way affect the operation of the Services or any related website. You may not use a false email address, impersonate any person other than yourself, or otherwise mislead us or any third party as to the origin of any Feedback. You are solely responsible for the Feedback you make and for its accuracy. We assume no liability for any comments posted by you or any other person.

Section 12 – Errors, Inaccuracies, and Omissions

From time to time, information on the Services may contain typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information in the Services is inaccurate at any time without prior notice (including after you have submitted your order).

Section 13 – Prohibited Uses

You may access and use the Services only for lawful purposes. You may not, directly or indirectly, access or use the Services for any of the following purposes: (a) for any unlawful or malicious purpose; (b) to violate any international, federal, state, or local regulation, rule, law, or local ordinance; (c) to infringe upon or violate our intellectual property rights or those of others; (d) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or otherwise harm our employees or other individuals; (e) to submit false or misleading information; (f) to knowingly transmit, receive, upload, download, use, or reuse any material that does not comply with these Terms; (g) to send, or procure the sending of, any advertising or promotional material, including any "junk mail," "chain letter," "spam," or any other similar solicitation; (h) to impersonate or attempt to impersonate any other person or entity; or (i) to engage in any conduct that restricts or inhibits the use or enjoyment of the Services, or that, in our judgment, may harm SLOAID, Shopify, or users of the Services or expose any of them to liability. You also agree not to: (a) upload or transmit any virus or other malicious code that is used or may be used in any way that may affect the functionality or operation of the Services; (b) reproduce, duplicate, copy, extract, sell, resell, or exploit any portion of the Services; (c) collect or track the personal information of others; (d) spam, phish, pharm, or impersonate on the Services; (e) use any robot, spider, scraper, data harvesting and extraction tool, automated device or process, AI tool (such as agentic AI), or automated/manual means to access the Services; or (f) interfere with, circumvent, or evade any security or authentication features, robot exclusion headers, or other measures we use to restrict access to the Services. We reserve the right to suspend, discontinue, or terminate your account at any time, without prior notice, if we determine that you have violated any part of these Terms.

Section 14 – Agents

14.1 This section (the "Agent Terms") applies when you permit, enable, or deploy an Agent to access, use, or interact with the Services. "Agent" means software or a service that takes autonomous or semi-autonomous actions on behalf of, or at the direction of, an individual or entity, and which may execute on behalf of or using an individual's device without direct supervision.

14.2 No Agent may access, use, or interact with the Services unless it identifies itself at all times and operates in strict compliance with the requirements of Section 14.4 below. In addition, if we have requested an Agent to refrain from accessing, using, or interacting with certain Services, that Agent may not access, use, or interact with such Services.

14.3 We may limit, by technical or other measures, whether and how an Agent accesses, uses, and interacts with the Services.

14.4 Agents must comply with the following: (i) identify in all HTTP/HTTPS requests that the request originates from an Agent and disclose the Agent's name by including "Agent/[Agent Name]" in the user-agent string of the request; (ii) not conceal or obscure that the access, use, or interaction is from an Agent by means including (a) mimicking human behavior or interaction patterns, or (b) completing or bypassing CAPTCHAs or other measures intended to distinguish computer use from human use; (iii) respond truthfully to any question or request seeking to determine whether the interaction is from a human or a computer; and (iv) not bypass or circumvent any measures intended to block, restrict, modify, or control whether or how an Agent accesses, uses, or interacts with the Services.

Section 15 – Termination

We may terminate this Agreement or your use of the Services (or any portion thereof) at any time, without prior notice, in our sole discretion, and you shall remain responsible for all amounts incurred up to the date of termination. The following provisions shall survive termination: all notifications, assignment, governing law, the Privacy Policy, and any other provisions that by their nature survive termination.

Section 16 – Disclaimer of Warranties

The information provided through the Services is provided for general informational purposes only. We do not warrant the accuracy, completeness, or usefulness of such information. Any reliance on such information is solely at your own risk. We disclaim all liability and obligations arising from any reliance placed on such materials by you, by any other visitor to the Services, or by anyone who may be informed of any of its contents. Except as expressly stated by SLOAID, the Services and all products provided through the Services are provided for your use "as is" and "as available," without any representations, warranties, or conditions of any kind. This includes all implied warranties or conditions, whether express or implied, of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement. We do not warrant, represent, or guarantee that your use of the Services will be uninterrupted, timely, secure, or error-free. Some jurisdictions do not allow limitations or exclusions of implied warranties or other warranties, so the above exclusions may not apply to you.

Section 17 – Limitation of Liability

To the maximum extent permitted by law, in no event shall SLOAID, our partners, directors, officers, employees, affiliates, agents, contractors, service providers, or licensors, or the corresponding parties of Shopify and its affiliates, be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind. This includes, but is not limited to, lost profits, lost revenue, lost savings, lost data, replacement costs, or any similar damages, whether based on contract, tort (including negligence), strict liability, or otherwise, arising out of your use of the Services or any products procured through the Services, or any other claim related in any way to your use of the Services or any product, including but not limited to: any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of any content (or products) posted, transmitted, or otherwise made available through the Services.

Section 18 – Indemnification

You agree to indemnify, defend, and hold harmless SLOAID, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from any liability arising from: (1) your breach of these Terms of Service or any documents incorporated herein by reference; (2) your violation of any law or the rights of any third party; or (3) your access to and use of the Services. We will notify you of any indemnifiable claim. However, your obligations shall not be waived unless any delay in notification causes you material harm. We may control the defense and settlement of any such claim, including the selection of counsel, with your consent, but we will not settle any claim that imposes any obligation other than monetary obligations without your consent (provided that such consent shall not be unreasonably withheld). You must cooperate in the defense of any indemnifiable claim, including by providing relevant documentation.

Section 19 – Severability

If any provision of these Terms of Service is determined to be unlawful, unenforceable, or invalid, such provision shall nevertheless remain in effect to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms of Service. Such determination shall not affect the validity and enforceability of the remaining provisions.

Section 20 – Waiver; Entire Agreement

Our failure to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. These Terms of Service and any policies or operating rules posted by us in connection with this site or the Services constitute the entire agreement and understanding between you and us and govern your use of the Services, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service). Any ambiguity in the interpretation of these Terms of Service shall not be construed against the drafting party.

Section 21 – Assignment

You may not delegate, assign, or transfer this Agreement or your rights or obligations under these Terms without our prior written consent, and any attempt to do so shall be void. We may transfer, assign, or delegate these Terms and our rights and obligations without your consent or notice.

Section 22 – Governing Law

These Terms of Service and any separate procedures by which we provide Services to you shall be construed and enforced under the jurisdiction of the federal and state or local courts of the jurisdiction in which SLOAID's headquarters is located. You and SLOAID consent to the jurisdiction and personal jurisdiction of such courts.

Section 23 – Headings

The headings used in this document are included for convenience only and shall not limit or otherwise affect these Terms.

Section 24 – Changes to the Terms of Service

You can review the most current version of the Terms of Service at any time on this page. We reserve the right, in our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. We will notify you of any material changes to these Terms in accordance with applicable law, and such changes shall take effect on the date specified in the notice. Your continued use of or access to the Services after any changes to these Terms of Service have been posted constitutes acceptance of those changes.

Section 25 – Contact Information

If you have any questions regarding the Terms of Service, please contact us at hello@sloaid.com.

Our contact information is set forth below:

KL Global Co., Ltd. | 638-86-00279
Headquarters: 703–705, Ace High-End Seongsu Tower, 14 Seongsui-ro 10-gil, Seongdong-gu, Seoul, KR
Tel: 070-4801-3986